Right now I am having trouble with a vendor. I ordered some custom displays. I even sent photos of what I am currently using as a reference with new dimensions. There is not enough time to explain to you all the ways this order has gone wrong.
Fixing it will take hours. Either hours by mail and by phone getting the vendor to fix it, or hours myself running to Home Depot, measuring and cutting wood, and doing it myself. These are not brain surgery. Given enough time I could indeed make these myself. But I decided to spend money to let a professional do it, while I could concentrate on doing what I do best. Now I will spend hours anyway. I am trying to decide if it is worth the argument over getting it right or getting money refunded. Especially because I feel that I may be fixing it myself in the end anyway. How much time do I want to spend on this?
I tried to do this right. I had references. I had testimonials, I had finished photos of similar projects. There are just times where everything goes wrong anyway. And honestly they are states away. Once again I am kicking myself for not finding someone around the corner who could have done this. I just felt since it was a small company it was worth not reinventing the wheel for four small displays. Now I wish I could ride over and deal with this face to face. Yet another reason why local is better. I should learn not to steer away from my basic belief system. It always goes wrong.
Argh! So all I can say is that this is my fault too. I should have made sure they understood exactly what I was looking for and I should have had them send me photos of the work in progress. But hindsight is 20/20. All I can say is that I tired my best and now I have to clean up my mess. I just hate to have to deal with these things that take up so much time for such small return.